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Social Media Content Production & Community Manager

About us:
Thalmic is a hardware + software company building exciting technologies that will shape the future of human-computer interaction, backed by a world-class team of investors including Intel Capital, Spark Capital and The Amazon Alexa Fund. 

We announced our first product, the Myo gesture control armband, in 2013, and pre-sold over 10,000 units in the first 48 hours. Myo is now shipping worldwide and has gone on to win numerous awards, including Digital Trends’ “Best of CES 2014” Award for Cool Tech.

Day-to-day, we challenge each other to constantly raise the bar, encourage unconventional thinking to achieve innovative breakthroughs, and are passionately committed to surpassing our goals. We advocate a healthy lifestyle and promote continuous learning in a flexible work environment. Most of all, we set visionary goals and we’re passionate about building the best, most impactful products that people will love. 

About You:

You’re a social media guru with extensive experience managing online communities. You’re an innovative thinker with big ideas on how to develop a brand and disrupt the marketplace. Connecting a brand with its customers to create/deepen relationships is second nature and you have a knack for both strategy and execution. When you talk social, it’s with unbridled passion and a desire to push boundaries and truly innovate. You’re well-versed in content creation and have the ability to lead and a passion for the creation of content end-to-end.  And you’re a team player who can seamlessly work with product and marketing teams, providing thought leadership and driving results.

What you’ll be doing:

  • Managing all Thalmic Labs’ community-building and social media initiatives
  • Leading the creation and execution of social media content, promotions, applications and activations
  • Overseeing production of content for use across business initiatives
  • Creation of marketing campaign elements and assets, as assigned and needed
  • Managing engagement with external online community, providing best-in-class customer interactions and compiling data into actionable reports to shape content and products
  • Identifying opportunities and providing thoughtful recommendations, including competitive assessment, channel/platform expansion, and integration of social media into business strategy and marketing operations 
  • Understanding the nuances of each digital channels and managing them accordingly to maximize results
  • Tracking, monitoring and analyzing performance of social campaigns to optimize community outreach and engagement
  • Establishing and tracking weekly growth goals and developing ideas to continue expanding Thalmic Labs’ social reach
  • Working with the marketing team to create cohesive marketing strategies amplified through socials
  • Contributing to influencer identification and relationship-building as it relates to social
  • Supporting marketing team with additional duties as required

 

What you’ll need:

  • 4+ years of social media strategy/management, client or agency side
  • Proven experience overseeing social community management
  • Demonstrated knowledge of photography, with an emphasis on optimization for digital and social platforms
  • Demonstrated knowledge of digital video content development, particularly for the YouTube platform
  • Basic understanding of graphic design, Photoshop, and video production
  • Experience with Final Cut Pro or comparable editing software
  • Exceptional writing and presentation skills
  • Basic HTML skills and understanding a plus
  • Understanding of the nuances of storytelling in each social platform, and the complexity of multi-platform publishing
  • Mastery of keywords, metrics, and social media tool reporting 
  • Strong knowledge of social and digital media technologies, including metrics and reporting
  • Deep knowledge of and passion for emerging technology (e.g. VR, AR, IOT)
  • A self-starter mindset with the organizational skills to flourish in a dynamic, entrepreneurial, team-oriented environment
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