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Retail Specialist

About You:

You are excited to join a new team launching a brand new product to the world and are fascinated by new possibilities and new technologies.  As a Retail Specialist, you possess a strong customer focus that helps you tailor your conversations to the audience in front of you. You’re not afraid to take on new challenges. You advocate for the customer, along with the rest of the retail team, by delivering feedback to improve any processes, internally or externally.

You will be immediately immersed in our culture, gaining a thorough understanding of our product line-up. With training, you will gain product expertise to make you an effective ambassador. Your voice will be valuable, as we work on building in-store experiencesimprovements. In no time, you will be able to identify efficiencies in the overall customer service process. In this role, you will have the opportunity to create and test new retail improvements, and become an expert in the retail sales cycle.

What You’ll Need:

  • At least 1-2 years of customer service experience in Retail, Hospitality or Tech
  • Strong customer focus and skilled in dealing with ambiguity
  • Comfortable with ever-changing processes in a fast-paced environment
  • Ability to work a flexible schedule, including weekends
  • Comfortable spending 8 hours standing and moving

Bonus points for:

  • Passion for speaking about new technology
  • Comfortable with iOS and Windows environment

Feel like you can’t tick all the boxes below? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!

Why Thalmic:

Day-to-day, we challenge each other to constantly raise the bar, encourage unconventional thinking to achieve innovative breakthroughs, and are passionately committed to surpassing our goals. We advocate a healthy lifestyle and promote continuous learning in a flexible work environment. Most of all, we set visionary goals, and we’re passionate about building the best, most impactful products that people will love.

About us:

Thalmic is a hardware + software company building exciting technologies that will shape the future of human-computer interaction, backed by a world-class team of investors including Intel Capital, Spark Capital and The Amazon Alexa Fund.  

We announced our first product, the Myo gesture control armband, in 2013, and pre-sold over 10,000 units in the first 48 hours. Myo is now shipping worldwide and has gone on to win numerous awards, including Digital Trends’ “Best of CES 2014” Award for Cool Tech.

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